Station Field Descriptions (Coordinator)

Only used if another airline or handler handles your airline at this station.

The Effective Date/Effective Time fields are used to add or update a station when a handling agreement begins at a future date.

The airline or handler code you enter must be a valid WorldTracer customer, and cannot be a dummy airline or handler code.

An airline or handler code in this field authorizes this airline or handler to create files for your airline at this station.

To return a handled station to self-handling, remove the code in this field and click Update.

Where and when matches and delivery prompts should be sent. For each type of message, you may specify:

• Teletype or Station/Airline
  The teletype address (e.g. ATLLLXS) or Station/Airline (e.g. HDQXS) that should receive the message. HDQ refers to the Headquarters.

  The Matches Station/Airline must be an active CRT station handled by the customer in the inbox address. Matches and prompts are typically sent to the HDQ after 5 days.

  At a training station, matches and prompts cannot be sent to HDQ.

• Days
  The number of days after which the message should be passed to the specified teletype address or station/airline.

The address or addresses that should receive all system prompts, user-generated broadcast messages, and messages from the Station or Headquarters Inbox. Inbox messages are sent at the end of seven days. You may specify a teletype address, an email address, or both.

Select if you contract a third-party company to manage your headquarters office. In WorldTracer terminology, this is called an LZ handler.

The purpose of this field is to direct the delivery of Forward On-Hand and Request On Hand messages to the company you designated as your LZ handler. Selecting this field causes these messages to be delivered to the address listed in the Send matches to field. That address must include the code of the company you have listed on the Call Center / LZ screen as your LZ handler.

For airlines only. If you select this option, any airline or handling company that creates Delayed Bag or On-Hand Bag Files for you at this station must enter your airline’s mandatory elements in the file. This applies to all Codeshare, Call Center, and LZ Handling relationships.

You should contact your handling agent before making this change to confirm that their front-end systems can handle this requirement (the Master Record Mandatory Elements screen shows all the airlines you handle).

Any airline, station, or handling company that creates Delayed Bag or On-Hand Bag Files for you at this station must enter your airline’s mandatory passwords in the file. This applies to all Codeshare, Call Center, and LZ Handling relationships.

You should contact your handling agent before making this change to confirm that their front-end systems can handle this requirement. (The Master Record Mandatory Elements screen shows all the airlines you handle.)

For airlines only. Requires the use of secondary RL codes, rather than a primary RL code, at this station.

This option is enforced for Delayed and Damaged Bag Files created by the airline, their handlers, codeshare, and reciprocal partners at that station, and in Forward Bag transactions.

This option is not validated on files created by handlers for airlines that are not members of WorldTracer.

Inbox messages addressed to the Local Manager folder of a station action file are delivered based on the following:

• If selected, inbox messages will go to the user airline's Local Manager inbox, or the TTYaddress entered in the Enter teletype address field.
• Self-handled stations must select this field to activate the Local Manager folder.

Activates the sending of automated SMS messages from files with this station in the file reference.

Activates the sending of automated SMS messages from files with this station in the file reference.

The text and trigger for the message must be activated in the Administration > Airline/Handler > Electronic Messages > Auto/SMS screen.

You can enter codeshare and handling exceptions for the station in the Administration > Station > Short Message screen.

Activates the sending of automated email messages from files with this station in the file reference.

The text and the trigger for the message must be activated in the Administration > Airline/Handler > Electronic Messages > Auto/Email screen.

Allows the agent to send fixed-text messages as an SMS using the Notify Passenger transaction.

The text in the messages must be activated in the Administration > Airline/Handler > Electronic Messages > Manual/SMS screen.

Allows the agent to send fixed-text messages as email using the Notify Passenger transaction.

The text in the messages must be activated in the Administration > Airline/Handler > Electronic Messages > Manual/Email screen.

You can set performance targets for the airline/handler, region, and station.

They indicate the objectives for the maximum number of mishandled bags per 1,000 passengers per month.

Controllable values refer to mishandlings with Reason for Loss codes 10–50, which are mishandlings that can be controlled by the airline.

Total values refer to mishandlings with Reason for Loss codes 10-79. See IATA Reason for Loss Codes.

Performance targets are included in the following Fault Station reports:

• Performance by File (MFK)

• Performance by Bag (MRK)

Note: The number of passengers boarded must also be entered for WorldTracer to make the calculations in these reports.